Returns & Refunds
If you change your mind, you have the right to return your order within 14 days of receiving it for a full refund, in line with UK consumer law. After notifying us that you wish to return your item, you have a further 14 days to send it back.
Conditions for Returns
To be eligible for a return:
- Items must be unworn, unwashed, and in their original condition.
- All tags must remain attached.
- Items should be returned in their original packaging where possible.
- You may inspect the item as you would in a physical shop, but excessive handling that reduces its value may result in a deduction from your refund.
Non-Returnable Items
For hygiene reasons, we cannot accept returns of:
- Underwear and lingerie (unless faulty)
- Swimwear where the hygiene seal has been removed
- Earrings (unless faulty)
- Personalised or custom-made items
- Faulty or Incorrect Items
If your item is faulty, damaged, or you have received the wrong product, please contact us within 30 days of delivery. We will arrange a replacement, repair, or full refund in accordance with your statutory rights.
Return Shipping
If you are returning an item because you changed your mind, you are responsible for the return postage costs unless we state otherwise. If the item is faulty, damaged, or incorrect, we will cover the cost of return postage.
Refunds
Once we receive and inspect your return, we will process your refund within 14 days.
Refunds will be made using the original payment method.
How to Start a Return
Please contact us at:
Email: fabloomuk@gmail.com
Include:
Your name, The item(s) you wish to return, The reason for the return.